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Privacy Policy

Last Updated: August 9, 2026

At Marbocraft (“we,” “us,” “our”), accessible at marbocraft.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via our payment gateway partner)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

Order Information

  • Products purchased
  • Order history
  • Transaction details

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order, shipping, and delivery
  • Send promotional emails, offers, and updates (only if you’ve opted in)
  • Improve our website, products, and customer experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

3. Payment Information

All payments made on marbocraft.com are processed through PayU, a secure third-party payment gateway. We do not store your card, UPI, or banking details on our servers. Please refer to PayU’s own privacy policy for information on how they handle your payment data.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Shipping and logistics partners — to deliver your orders
  • Payment processors (PayU) — to process transactions securely
  • Email/marketing service providers — to send order updates and (opt-in) promotional communications
  • Legal authorities — if required by law or to protect our legal rights

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal/order-related retention requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Marbocraft
Kayad, Ajmer, Rajasthan, India
Email: [email protected]